How it works
At Setupwolf we pride ourselves on making responsible, durable goods. We guarantee your ordered product/s to have the utmost quality in craftsmanship and workmanship for the life of the product. Our guarantee covers all production defects discovered through everyday use. If any Setupwolf product fails in its intended use (during its determined lifetime*) we will repair it for you in accordance with our policies.


What it covers
Every Setupwolf product for the lifetime of the product. Failure of workmanship and craftsmanship. Failure of materials. Production defects.


What 'Lifetime' means
Lifetime refers to the lifetime of the product, not the lifetime of the owner. This can vary person to person depending on one’s use and care for the item. We want your ordered product/s to function for a long time, but with consistent use, it can understandably break down after a handful of years.


What is not covered
Examples of damage caused outside the normal scope of use which will not be covered: General wear and tear regardless of age. Any material that was ripped or caught on another object. Melted material caused by excessive heat. Improper use of product. Damaged caused by an airline.


How to request a repairment
Simply contact us at support@setupwolf.com and we will get back to you as soon as possible.